Live Chat Support in Shared Hosting
As part of the support services that we provide for all of our shared hosting packages, you will find live chat support that is available 24/7, even on holidays. You are able to contact us no matter if you already own an account or not, as we can help you with almost anything, ranging from supplying you with general information about our services in case you are not our customer yet and you're thinking about purchasing one of our plans, to assisting you with creating an email account in an email client. A part of the problems are more complicated and time-consuming, and you will have to use the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is accessible to all our potential and present customers. In case you're thinking about a new web hosting account, you are able to chat in real time to one of our representatives and get more information about our Linux semi-dedicated hosting so that you can choose the optimal package for your web sites. In case you already own an account with us, we can assist you in a timely manner with billing, general and first-level techmatters. Although in certain cases you'll have to open a support ticket as there're situations that cannot be resolved on the live chat, we'll be able to assist you with various basic jobs, such as setting up an e-mail account in an email client or redirecting one domain to another. This way, you'll receive timely assistance and you'll save many hours.