Irrespective of the fact that the hosting service provided by the different companies is relatively identical, every provider has got their own platform with its own modifications and different ways to do particular operations. In such a situation, an exhaustive knowledge base will be exceptionally useful both for persons with little to no experience and for technically skilled users who will eventually discover how certain tasks are completed, but will lose some time in the process. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, saving users lots of time and energy. The end result is more content customers, since they can quickly find the info they want, and significantly less work for the customer support staff members, because usually the majority of the queries and issues that customers have are already described in the knowledge base. On the condition that the articles themselves are written well and cover more things, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All shared hosting packages that we offer include a detailed knowledge base where you can find all you should know in regard to your hosting account. Whether you are planning to create a brand new database, to redirect a domain name using an .htaccess config file or to set up an email address on your PC or handheld device, you can just check our step-by-step help articles and all the information that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you prefer to check the entire list of articles and get acquainted with all the functions that Hepsia is offering, or only to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any problem that you may bump into, but if you don’t find what you are searching for, you can always get in touch with us, as our tech support team members are working night and day.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the extensive online help documentation that we’ve compiled for you. The articles themselves contain generic info on our services, educative guides about the various features that you can make use of, as well as troubleshooting instructions that can help you solve common issues that you may face. The topics that we’ve included cover more or less everything, from easy things such as how to host a brand-new domain name in your account, to more intricate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you are on, while the entire article archive can be accessed through the dedicated Help section.