Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Guarantee

  • Our client support Department is online 24/7/365 to take care of each of your assistance inquiries. Every ticket you post to us will be taken care of within no more than one hour. If your case calls for help from an admin, we will forward the ticket to the person on shift and will notify you that the issue is being taken care of.

  • Top quality support service
  • Top–class Technical Help And Support Service

  • We give you 24/7/365 tech help and support by using a turbo–fast ticketing solution built into your Control Panel. You’ll be able to e–mail us at any time about any of the apps that come pre–installed on the virtual server, which include the selected OS, the server admin panel and our custom made Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Site Control Panel that is provided gratis with your VPS provides you with an internal collection of articles. You will see a bunch of exhaustive how–to articles and an array of step by step video courses that present all the important web site management responsibilities. You can obtain them by hitting the Help or Video keys in the upper right corner of each Control Panel section.