1 hour ticket response
We are dedicated to offering a prompt and accurate answer to each tech support ticket submitted by a client. Our skilled support staff members will review your problem and will think of the best solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average response time has proven to be 20 minutes.
A Premium Customer Service
We’ve got a team of web hosting support experts who are prepared to answer all your inquiries every time you need support. Most of our support team members have several years of experience in the shared hosting packages sphere, which suggests that you can always depend on rapid and in–depth answers to your requests.
An Intuitive Help Center Section
Incorporated into the Site Control Panel is an intuitive Help section, which features various sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, check our educational video tutorials or have a look at our F.A.Q. archive.